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Online Casino FAQs

Get your online casino FAQs answered quickly, so you can get back to your gameplay as soon as possible!

What is the Most Legitimate Online Casino?

The most legitimate operator is, of course, All Jackpots Online Casino. We are licensed and regulated by the esteemed Malta Gaming Authority and are independently audited and endorsed for safety and fairness by eCommerce and Online Gaming Regulation and Assurance (eCOGRA).

These endorsements mean our Random Number Generation software, security measures, customer support and other operations are all checked and certified on a regular basis. You can get in touch with our friendly, efficient customer service agents via email or live chat 24 hours a day, 7 days a week and 52 weeks a year.

We also support responsible gambling by making valuable information and resources available on our homepage and offer basic guidelines to all our most popular online casino slots and other games. Best of all, you can login and play on any desktop, tablet or smartphone that you wish to use and enjoy the same games and excellent standards.

Are Online Casino Games Safe?

Yes, online casino slots, table and other games are usually completely secure to play. You just need to make sure that the operator is licensed by a trusted regulator, as All Jackpots is by the Malta Gaming Authority. This proves that strict security and privacy measures are in place.

In the case of All Jackpots, we use the latest 128-bit SSL digital encryptions to protect every deposit, withdrawal and other communication with our site. No prying eyes can see your information! In addition, we are completely compliant with the General Data Protection Regulation (GDPR) and will never use your information without your knowledge and consent.

How Does the Mobile Casino Work?

All Jackpots Mobile Casino is powered by the same software and offers many of the same games as our desktop online casino. Every title has been adapted or specifically designed for smartphone and tablet gameplay. Whether you want to play Blackjack online or sit back and relax with a few Scratch Cards, you’ll be able to do so on your mobile device. On top of the great game quality, you’ll also get to enjoy the same standards of fairness, safety and support as desktop gamblers. With a single account that can be used across all platforms, we make sure your experiences are as smooth and seamless as possible.

How Do I Play Mobile Casino Games?

To play mobile casino games, the first thing you need to do is access our site in the browser of your choice. Then, enter your username and password in the login section and access the same account as on our desktop platform.

You’ll be able to use the same funds and bonuses when you play Blackjack online, or anything else, on your smartphone, tablet or desktop. Use your touchscreen to open each game. place your bets, adjust the player controls and start enjoying yourself! Many players find the touchscreens more immediate than a desktop mouse and cursor, and ultimately prefer accessing All Jackpots Casino online games this way.

What are the Best Casino Games Online?

The best casino games online can all be found at All Jackpots, and there’s a very wide range of them! Think hundreds of video, classic and progressive jackpot slots, along with table games like Roulette, Craps Blackjack and Baccarat, and you begin to see that you’ve hit the casino jackpot by finding our site. Video Poker, an engaging live dealer section that creates a truly authentic, land-based casino-like atmosphere, and casual games including Bingo and Scratch Cards complete our offering.

The games are powered by the greatest software in the world – Microgaming, NetEnt and Evolution Gaming – which is why we can say with 100% certainty that All Jackpots Casino online games are the best options that you’re ever going to find. Innovative special features, crisp graphics and sounds and flawless functionality all come together to deliver world-class entertainment every time you logon and enjoy our casino mobile and desktop platforms.

What is a source of wealth request?

Due to our AML compliance and alignment with current FATF recommendations and FIAU regulations we are at times required to establish a client’s “source of wealth” as part of our enhanced due diligence responsibilities.

“Source of wealth” is defined as “the origin of the subject’s total assets” and refers to any activity or situation that has generated the individual’s total wealth.  Should you be required to provide documentation, which would be used to verify your source of funds, the following documentation could be requested from you:

  • bank statements
  • Payslip
  • Recently filed business accounts
  • sale of an asset details in the completion statement
  • divorce settlement and court order specifying the written settlement agreement
  • inheritance money in the form of the Will statement

Please Note! We will have dedicated staff to facilitate the verification.  Please rest assured that all information shared with us will be treated as confidential and that all efforts will be made to assist clients wherever and whenever possible.

How Do I Win Online Casino Games?

There’s never a 100% guarantee that you’ll win the games you play at our top online casino, so we encourage you to enjoy each title for the pure playing pleasure that it delivers. With our exceptional software, we proudly offer you the chance to enjoy superb online casino slots, Video Poker, table and casual games in a secure, supported gambling environment.

With a user interface that is intuitively navigable and clearly laid out, along with responsive player controls, you can access the All Jackpots Casino mobile or desktop platforms whenever and wherever is convenient for you. And that’s the best type of casino jackpot around!

What Slots Pay Real Money?

The entire range of All Jackpots desktop and mobile slots, including classic, video and progressive jackpot titles, pays real money. Classics usually feature just 3 reels and a few paylines, while video slots feature many more.

Classic slot design is also much simpler than their video slot counterparts, which are based on detailed themes. All graphics and reel icons are inspired by these central ideas or plotlines, which could be anything from Ancient Egypt to modern science fiction – and everything in between.

You’ll also find more special features in video slots, whereas the classic games keep the action on the simple spins that slots are really all about. Progressive jackpots can be attached to classic or video slots, and feature casino jackpots that grow continuously until someone is lucky enough to win them. To keep adding to the jackpots, a portion of every bet placed goes towards the cumulative prizes.

How Do Online Casino Bonuses Work?

You can use All Jackpots bonuses in online slot machines and many other games. Essentially, bonuses are additional funds that can be used to continue playing. We award them to you when you first register at All Jackpots, as rewards for signing up, and offer several regular promotions thereafter. For instance, you might get bonuses when you put more money into your account, or when you play specific games.

In addition, our loyalty scheme gives out bonuses when you reach certain milestones. The bonuses are all percentages of what you deposited – and they might be less than 100%, 100% exactly, or much more than 100%. Make sure you check all the terms and conditions before you agree to any of our bonus offers. 

What Banking Methods are Available at All Jackpots?

We offer a wide range of trusted banking methods at All Jackpots Online Casino and can easily accommodate every player no matter how they prefer to make deposits and withdrawals. Conduct your transactions with credit cards such as VISA and MasterCard, debit cards like VISA Electron and Maestro, or bank transfers including iDebit.

Other options include the Skrill and Neteller web wallets. Whichever method you choose, you’ll be able to manage your funds simply and safely thanks to our user-friendly cashier interface and iron-clad SSL data encryptions. We make sure you can relax and focus all your attention on your games.

Does All Jackpots Casino Support Responsible Gambling?

Yes, at All Jackpots we take responsible gambling very seriously. We are affiliated with GambleAware, and our customer service liaisons are available to talk and give you details on where you can get more help. You can also find these details on our website, along with advice on how to prevent any minors who use your device from accessing the online casino.

In addition, you can self-exclude yourself for specific periods of time or set daily, weekly and monthly deposit limits on your account by contacting our customer support team. For more information, head over to our Responsible Gaming page.